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Privacy Policy

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When you visit the website, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual as “Personal Information”.
 

 

1. Data Controller - The data controller responsible for the processing of your personal data on this website is:

2. What Personal Information We Collect and Why When you conduct a transaction on our website, we collect personal information you provide, such as your name, delivery/billing address, and email address. We collect Non-personal and Personal Information for the following purposes:

  • To provide and operate our art sales and services;

  • To provide ongoing customer assistance and technical support;

  • To contact visitors and users with general or personalized service-related notices and promotional messages (with your consent);

  • To create aggregated statistical data and infer non-personal information to improve our services;

  • To comply with any applicable laws and regulations.
     

3. Hosting & Data Security Our website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our art and services to you. Your data may be stored through Wix.com’s data storage, databases, and general Wix.com applications on secure servers behind a firewall. All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council (Visa, Mastercard, American Express, Discover), ensuring the secure handling of credit card information.
 

4. Third-Party Services For customer support, marketing, and reviews, we may use trusted third-party platforms:

  • Omnisend (for email/SMS marketing)

  • Judge.me (for collecting customer product reviews) These platforms only access the data necessary to perform their specific services.
     

5. Data Retention Period (Durée de conservation)

  • Customer & Transaction Data: Kept for 10 years to comply with French legal, accounting, and tax requirements (article L. 123-22 of the French Commercial Code).

  • Newsletter & Marketing Data: Kept until you unsubscribe or request deletion.

  • Customer Support Messages: Kept for up to 3 years after the last contact.
     

6. Your Rights & How to Withdraw Consent Under the GDPR and European data protection laws, you have the right to access, correct, export, or delete your personal data. If you wish to withdraw your consent or stop the processing of your data, please contact us at naimanamaste@gmail.com. If you feel that your data rights have not been respected, you have the right to lodge a complaint with the French data protection authority, the CNIL (Commission Nationale de l'Informatique et des Libertés – www.cnil.fr).

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7. Minors The Site is not intended for individuals under the age of 16. We do not intentionally collect Personal Information from children.

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8. Updates to this Privacy Policy We reserve the right to modify this privacy policy at any time. Changes take effect immediately upon posting on the website.

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